IT Support SpecialistsTechnical Team
- Log file analysis
- Systems monitoring
- 1st & 2nd Level IT Support
- Remote & On-Site intervention
- Issue registration / resolution / elevation
Our team of IT Support Specialists undergo regular training to enhance their expertise in their respective areas of specialization.
Our talented team of IT Support Specialists encompass a broad range of expertise in Information Communication Technologies. We have specialists in cyber-security, Firewalls, Network Switching, Virtual Private Networking, Cabling, WiFi, Email Systems, Cloud Storage, Data Backups, Productivity applications, Bespoke software, Printing Systems, File Servers, Voice and visual communication systems, Internet Services and Website hosting systems to name just a few.
“Information Communication Technology support represents some of the most complicated and challenging aspects of our industry, which is why we keep things as simple as humanly possible. Besides – it makes troubleshoot issues a whole lot easier and saves valuable time.”
Each member of our Support Team is known to be very dynamic and innovative particularly when handling issues that are critical to the productivity of a business. These two qualities represent essential ingredients that contribute well toward gauging the severity of an issue and ultimately resolving it in the shortest and most effective possible time.
With data capacity demands on the constant rise, backups are becoming ever more essential. We’ve witnessed a wide variety of backup implementations over the years – some good, some bad and some totally horrific! Here’s a list of 10 considerations to help keep your backup on the good side of this scale.July 21, 2019
Employing the latest 802.11ac WiFi standards is one contributing factor toward your network security but this alone simply won’t cut it. Here’s our 10 point list of considerations for selecting the WiFi system that’s made for your environment and your operational requirements:January 22, 2019
IP telephony or VoIP (Voice over IP) has been around for well over 10 years. It’s a tried and tested technology that delivers significant advantages over traditional analogue or hybrid systems. It quite literally changes the way you go about your business. Yet business has been slow to endorse the advantages it presents.January 22, 2019
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