Luigi MalliaSenior Systems Engineer

areas of expertise
  • Pro-Active Monitoring
  • Customer Support Administration
  • Cyber-security Analysis
  • Level 3 Technical Support
education
  • MSc – Information Security
  • BSc (Hons) – Information Technology & Networking

Luigi joined the firm as a Field Support Agent in 2008 and has since gained exposure supporting end-users and their systems. He now holds the post of Senior Systems Engineer and is tasked with maintaining a pro-active view of clients’ systems, ensuring symptoms are recognized early and corrective action is taken in good time and within the agreed service levels. He is also responsible for routine on-site checks, scanning system logs and making sure all processes are behaving as expected.

Our ‘on-site’ routine system checks and remote monitoring ensure that unexpected call-outs are kept to the bare minimum.

Luigi graduated with a first-class honours degree in Information Technology & Networking from Middlesex University. He furthered his specialisation in Cyber Security by successfully reading for a GCHQ-certified Masters degree in Information Security from Royal Holloway University of London. His thesis study focussed on Steganography in EXT file systems. Luigi is a full member of the Institute for Electrical and Electronics Engineers and an associate member of BCS – The Chartered Institute for IT.

publications

  •  Integris Remote Working IT Services 

    Unlock the Power of Remote Working with Cutting-Edge IT Services.  Embrace the future of work with remote working and harness the potential of innovative IT services. In today’s dynamic landscape, the ability to work from anywhere has become essential, and we have the solutions to make it happen.  Experience the freedom and flexibility of cloud

    June 6, 2023
  • ‘Our data is in the cloud now – data backup is so very pase’

    One crucial aspect that many SMBs overlook when it comes to cloud platforms is data backup. Data backup is essential for any business that relies on digital data to run its operations. In the event of a data loss or a cyberattack, a data backup solution can ensure that your business can quickly recover and

    April 14, 2023
  • Hey there small business owners!

    Are you tired of dealing with pesky IT problems that disrupt your workflow? Let us introduce ourselves, we are a small Managed IT Services company that specialises in supporting SMB’s just like yours! Picture this, you’re in the middle of an important project and your computer crashes. Panic sets in as you realise you have

    March 28, 2023

contact details

+356 2133 0879
53 Norfolk Street Sliema SLM 2014 MALTA

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