Luigi MalliaSenior Systems Engineer

areas of expertise
  • Pro-Active Monitoring
  • Customer Support Administration
  • Cyber-security Analysis
  • Level 3 Technical Support
education
  • MSc – Information Security
  • BSc (Hons) – Information Technology & Networking

Luigi joined the firm as a Field Support Agent in 2008 and has since gained exposure supporting end-users and their systems. He now holds the post of Senior Systems Engineer and is tasked with maintaining a pro-active view of clients’ systems, ensuring symptoms are recognized early and corrective action is taken in good time and within the agreed service levels. He is also responsible for routine on-site checks, scanning system logs and making sure all processes are behaving as expected.

Our ‘on-site’ routine system checks and remote monitoring ensure that unexpected call-outs are kept to the bare minimum.

Luigi graduated with a first-class honours degree in Information Technology & Networking from Middlesex University. He furthered his specialisation in Cyber Security by successfully reading for a GCHQ-certified Masters degree in Information Security from Royal Holloway University of London. His thesis study focussed on Steganography in EXT file systems. Luigi is a full member of the Institute for Electrical and Electronics Engineers and an associate member of BCS – The Chartered Institute for IT.

publications

  • Backups – 10 considerations for good ones!

    With data capacity demands on the constant rise, backups are becoming ever more essential. We’ve witnessed a wide variety of backup implementations over the years – some good, some bad and some totally horrific! Here’s a list of 10 considerations to help keep your backup on the good side of this scale.

    July 21, 2019
  • WiFi – A recipe for a good deployment

    Employing the latest 802.11ac WiFi standards is one contributing factor toward your network security but this alone simply won’t cut it. Here’s our 10 point list of considerations for selecting the WiFi system that’s made for your environment and your operational requirements:

    January 22, 2019
  • VoIP – what’s all the fuss?

    IP telephony or VoIP (Voice over IP) has been around for well over 10 years. It’s a tried and tested technology that delivers significant advantages over traditional analogue or hybrid systems. It quite literally changes the way you go about your business. Yet business has been slow to endorse the advantages it presents.

    January 22, 2019

contact details

+356 2133 0879
53 Norfolk Street Sliema SLM 2014 MALTA

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Consulting with Integris really helped us achieve our technological goals. The strategic service plan along with professional service levels ensures that our system is stable and reliable.

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Sales & Marketing, Financial Services

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