Luigi MalliaSenior Systems Engineer
- Pro-Active Monitoring
- Customer Support Administration
- Cyber-security Analysis
- Level 3 Technical Support
- MSc – Information Security
- BSc (Hons) – Information Technology & Networking
Luigi joined the firm as a Field Support Agent in 2008 and has since gained exposure supporting end-users and their systems. He now holds the post of Senior Systems Engineer and is tasked with maintaining a pro-active view of clients’ systems, ensuring symptoms are recognized early and corrective action is taken in good time and within the agreed service levels. He is also responsible for routine on-site checks, scanning system logs and making sure all processes are behaving as expected.
Our ‘on-site’ routine system checks and remote monitoring ensure that unexpected call-outs are kept to the bare minimum.
Luigi graduated with a first-class honours degree in Information Technology & Networking from Middlesex University. He furthered his specialisation in Cyber Security by successfully reading for a GCHQ-certified Masters degree in Information Security from Royal Holloway University of London. His thesis study focussed on Steganography in EXT file systems. Luigi is a full member of the Institute for Electrical and Electronics Engineers and an associate member of BCS – The Chartered Institute for IT.
Exchange 2013 support gets the axe
Support for Exchange 2013 comes to a close in just a few months – it’s time to plan your email system upgrade.
After 11th April 2023 support for Exchange 2013 will stop, meaning the end of bug fixes, tech support and most importantly security updates!November 9, 2022
integris – keeping you productiveOctober 22, 2022
Backups – 10 considerations for good ones!
With data capacity demands on the constant rise, backups are becoming ever more essential. We’ve witnessed a wide variety of backup implementations over the years – some good, some bad and some totally horrific! Here’s a list of 10 considerations to help keep your backup on the good side of this scale.July 21, 2019
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