The server is at the heart of system operations. It is probably the single most essential component in your entire system. It controls your systems connectivity, data, security and consequently the productivity of your entire organisation.
Integris has the knowledge to keep your servers operational. We take care of security, data, backups, print services and a data recovery plan which is always ready for action.
Adding new users, changing user rights and setting up folder shares are essential tasks for the day-to-day running of your system. We’re geared to execute these tasks remotely and at a moments notice.
We recognise that your desktops are the productivity tool of your organisation. That’s why we’ve developed a proven recipe to keep them going. We keep your desktops up-to-date by:
- Installing the latest Operating System updates and patches
- Enabling anti-virus signatures
- Keeping a close check on rogue data and email message stores, temporary system files, performance and unusual behavior
…all to minimise the possibility of unscheduled down-time.
Real-time Remote Server & System Monitoring
Having the facility to remotely monitor the functionality and performance of your system will allow us to pro-actively pre-empt a situation before it becomes a productivity impacting issue.
Various aspects of your system can be remotely monitored (by means of real-time telemetry, paged alerts and emailed log file analysis) for maximising your system’s uptime. This minimises our on-site intervention and reduces your costs. We monitor network performance, bandwidth usage, network traffic and also system health to name a few.
Your system will be configured to dispatch system telemetry at regular intervals which will then be analyzed and set to trigger our agents accordingly. On special request we can also setup your system to allow management of the day-to-day administrative tasks of your server such as user management and data access.
Web Services & Sites Monitoring
We understand that you’ve got better things to do than visit your own website on a regular basis. So when your site is down, you’re normally the last to find out. We’ll save you the embarrassment and put an alert whenever your site becomes unavailable.
Disaster Recovery Planning
Think for a moment, how crippled your organisation would be if your system fails, your data’s vanished, your backups won’t work. This is your worst case scenario, but one we take on as routine. Integris is serious about disaster recovery planning from the moment you commission a new system or call us in to review your current one.
From the outset, we have a robust, up-to-date plan for Data Recovery that’s ready to spring into action at a moments notice. We know exactly what it takes to get your organisation up-and-running as quickly as possible when disaster strikes!
Having backups scheduled on a regular basis is no guarantee that the data will be available when you need it most.
Experience has shown that the data contained on backup media will be un-recoverable due to media errors or backup hardware failure. Most of these failures or errors go unchecked and come to light only when attempting to restore that ‘mission critical’ data.
Unfortunately backups give a false sense of data redundancy and defeat the whole purpose of taking backups.
In order to minimise these risks, as part of a pro-active, planned package or on an agreed regular basis, we check that the data on the backup media is actually recoverable. This regular validity check will ensure that data from backup media is useable.
Off-Site Critical Data Backup
Taking backups off-site ensures that in the unlikely event of severe damage to the server equipment, the critical data is still available. This service is offered as an add-on to local backups and typically consists of an abstracted version of the data being backed up on a daily basis.